What Is an MSSP? 24/7 SOC, MDR & Helpdesk Explained | Boom 365: MSSP Pro
September 29, 2026 · Boom Logic · Watch on YouTube
About This Video
Most organizations have security tools. What they don't have is anyone operating them. Boom 365: MSSP Pro puts a live security team on top of everything in Boom 365: Complete: a 24/7/365 Security Operations Center (SOC), managed detection and response (MDR), a U.S.-based helpdesk, quarterly vulnerability scanning, and an annual penetration test. Tools detect. Analysts investigate. Boom Logic engineers own containment and remediation.
- Boom 365: MSSP Pro
- Get a free security assessment or call 833-BOOM-338 (833-266-6338)
- Compare all Boom 365 tiers
- Nonprofits (NITEP)
WHAT'S ADDED AT THIS TIER
- 24/7/365 SOC: trained security analysts monitor your environment around the clock.
- Managed detection and response: alerts investigated and confirmed, compromised devices isolated, incidents contained, and a post-event summary.
- U.S.-based helpdesk: one number, real people, for troubleshooting, software issues, onboarding, and everyday IT needs.
- Quarterly vulnerability scanning: internal and external scans mapped to remediation priorities.
- Annual penetration testing: simulated attacks against your network and systems, with a findings report, risk ratings, and remediation guidance.
- Audit and insurance reporting: SOC monitoring logs, MDR incident records, and pen test reports packaged as evidence.
INCLUDED FROM BOOM 365: COMPLETE (12 protections)
Email security · awareness training and phishing simulations · dark web monitoring · cloud detection and response · SaaS backup · email encryption and DMARC monitoring · remote monitoring and management · automated patching · next-generation antivirus · EDR · ransomware detection and rollback · 250GB endpoint backup
HOW IT WORKS
- Assess: a security assessment and gap analysis shows exactly where you stand.
- Onboard: email security, endpoint protection, EDR, and SOC telemetry deploy in one coordinated rollout, with minimal disruption.
- Operate: 24/7 SOC monitoring with MDR, quarterly vulnerability scans, and an annual penetration test. You get the reports; we handle the rest.
COMPLIANCE-READY: HIPAA-aligned controls with business associate agreement (BAA) support for healthcare, and CMMC- and NIST-aligned operations for government contractors. Priced per user, per month, with volume rates as your team grows. Nonprofits save 20% through the Nonprofit IT Empowerment Program (NITEP). Qualifying organizations (25+ staff or endpoints) also receive a complimentary penetration test with their free assessment.
ABOUT BOOM LOGIC
Boom Logic is a Los Angeles managed IT and managed security services provider (MSP/MSSP), serving organizations across Los Angeles and Las Vegas for 18+ years.
833-BOOM-338 · info@boomlogic.com · boomlogic.com
1106 Colorado Blvd, Los Angeles, CA 90041
Dashboards, alerts, findings, and reports shown in this video are illustrations with sample data. Boom Logic does not guarantee specific security, audit, or insurance outcomes.
More From Boom Logic. Short explainers, straight answers.
The Invoice That Almost Got Paid: Managed Detection and Response Explained
A vendor invoice with new bank details. Same logo, same signature, one letter off in the domain.
WatchWho Runs Security? Enterprise Cybersecurity as a Service Explained
Five locations. Hundreds of devices. An IT team of four. So who's running security?
WatchGet a Free Security Assessment
See where your IT and security stand today. A prioritized findings report you keep, whether or not you hire us.