Outsourced IT support and services. One team runs your IT, security, cloud, and phones, under one invoice.
Boom Logic’s outsourced IT services replace the patchwork of an IT guy, a security vendor, a phone company, and a cloud bill with one accountable team: U.S.-based helpdesk, endpoint and server management, managed cloud, network, BoomTalk phones, and a 24/7/365 Security Operations Center, delivered through Boom 365 at a flat monthly rate. Headquartered in Los Angeles, with a presence in One Wilshire and Equinix, for mid-market organizations nationwide.
Outsourced IT services, end to end.
Everything below is run by one Boom Logic team on infrastructure we operate. No hand-offs between vendors, no finger-pointing when something spans two of them.
U.S.-based helpdesk and on-site support
Unlimited remote support for every user, with on-site engineering across Los Angeles County when a problem needs hands, and after-hours coverage for the things that cannot wait.
Endpoint and server management
Patching, endpoint detection and response, next-generation antivirus, ransomware rollback, asset inventory, and lifecycle planning for every workstation and server.
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Managed cloud and hosting
Servers and applications hosted and fully managed on our cloud, with a presence in One Wilshire and Equinix, and Microsoft 365 or Google Workspace administered as part of the service.
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Network, Wi-Fi, and cabling
Firewalls, switching, Wi-Fi, VPN, and low-voltage cabling designed, installed, and operated by us, with carrier sourcing for office internet handled on your behalf.
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BoomTalk phones and unified communications
Cloud phone system, softphones, SMS, video, and call recording on a platform we operate, so the phones are supported by the same team that supports everything else.
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24/7/365 security operations
A staffed Security Operations Center with managed detection and response, email security, dark web monitoring, and backup verification, included in the MSSP tiers of Boom 365.
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Also included as needed: backup and disaster recovery, Compliance as a Service, and low-voltage wiring and cameras. Have an internal IT team you want to keep? See co-managed IT.
From your current provider to Boom Logic, in about a month.
Most organizations that outsource IT to us are leaving someone: a solo consultant, a provider that stopped answering, or three vendors that never talk to each other. The transition is a project we run, not a gap you live through.
Free security assessment
Inventory of users, devices, servers, cloud accounts, network, and phones, plus the security gaps and the risks your current provider left open.
Transition plan
Credentials and documentation recovered from the outgoing provider, domains and licenses moved under your control, and a cutover schedule that avoids your busiest days.
Agents, helpdesk, SOC live
Endpoint agents deployed, backups verified, helpdesk introduced to every user, and the Security Operations Center watching before the old contract ends.
One team, monthly review
Flat monthly rate, one invoice, monthly reporting on tickets, security, and open risks, and a roadmap review each quarter so IT stops being a surprise.
Onboarding takes one month for most organizations. If you are still under contract elsewhere, we plan the cutover around the end date so you are never paying two providers for the same month.
Outsourced IT that is operated, not resold.
One accountable team
The cloud, the network, the phones, and the security operations center are run by Boom Logic engineers, not resold from a marketplace. When a problem spans layers, there is one escalation path and one party responsible for the answer.
Flat monthly rate, published
Boom 365 is priced per endpoint by tier, published on our pricing page, with no per-ticket fees, no after-hours surcharges, and no surprise invoices when something breaks.
Security is part of the service
Endpoint detection and response is built into the Boom 365 plans that manage your devices. The MSSP tiers add a 24/7/365 SOC with 30-minute incident acknowledgment and 1-hour containment written into the agreement.
Built for regulated work
HIPAA-ready controls with a Business Associate Agreement for healthcare, confidentiality and data-handling controls for law firms, and grant-compliance documentation for nonprofits, backed by NIST CSF and CIS Controls mapping.
Outsourced IT is delivered through Boom 365.
Five flat-rate plans, from user support alone to full managed security. Most mid-market organizations outsourcing all of IT start with one of these two.
Fully managed IT + endpoint security · 10+ endpoints
- Unlimited U.S.-based helpdesk and on-site support
- Endpoint and server management, patching, EDR
- Microsoft 365 or Google Workspace administration
- Backup verification and vendor management
- Monthly reporting and quarterly roadmap review
See Complete →
Complete + 24/7/365 SOC and managed security · 10+ endpoints
- Everything in Complete
- 24/7/365 SOC with managed detection and response
- Email security, dark web monitoring, SaaS backup
- Quarterly penetration testing and vulnerability scanning
- HIPAA-ready controls with a Business Associate Agreement available
See MSSP Pro →
Lighter needs start with Boom 365: User or Endpoint; regulated and 100+ seat organizations step up to MSSP Enterprise. Flat monthly rates by endpoint tier are on the pricing page, or use the Product Finder.
20% off Boom 365: MSSP Pro for qualifying nonprofits.
Through the Nonprofit IT Empowerment Program (NITEP), qualifying 501(c)(3) organizations outsource IT to the same team our healthcare and legal clients use, at a pooled rate that improves as the program grows, with the same discount on managed cloud hosting. Joining starts at 20 endpoints.
Outsourced IT support in Los Angeles, delivered nationwide.
Our helpdesk, SOC, and engineering team are based at 1106 Colorado Blvd in Eagle Rock, with a presence in the world’s top-rated data centers, One Wilshire and Equinix. We provide outsourced IT support to healthcare practices and FQHCs, law firms, and nonprofits across Los Angeles County, with on-site engineering when it matters, remote delivery across the United States, and a second market in Las Vegas. See managed IT services in Los Angeles, managed IT for healthcare, and IT managed services for law firms.
Outsourced IT, answered.
What is outsourced IT support?
What is the difference between outsourced IT services and managed IT services?
What is the difference between outsourced IT and co-managed IT?
What is included in outsourced IT support from Boom Logic?
How is outsourced IT priced?
We are under contract with another provider. How does switching work?
Do you support multiple offices and remote staff?
Is security included, or is it extra?
Do you serve organizations outside Los Angeles?
Get a Free Security Assessment.
A clear inventory of what you have, what is at risk, and what switching would involve — no cost, no obligation. Organizations with 25+ staff or endpoints also receive a complimentary external penetration test and phishing simulation.
- Free IT & security assessment for every organization — inventory, gaps, and prioritized findings.
- 25+ staff or endpoints: a complimentary external penetration test and phishing simulation, under a signed rules-of-engagement agreement.
- Transition outline — what moves when, which Boom 365 plan fits, and what your flat monthly rate would be.
Prefer to read first? Start with MSP vs. MSSP vs. MDR.
Questions? Call 833-BOOM-338 (833-266-6338)