Privacy Policy & Terms of Use. Your data, explained.
How Boom Logic handles your personal data, including text messaging, and the terms under which you may use our website and services. By accessing boomlogic.com, you agree to this combined Privacy Policy and Terms of Use.
1. Who We Are
Boom Logic is a Los Angeles-based Managed Service Provider (MSP), specializing in:
- Cybersecurity & SOC Monitoring
- Cloud Hosting
- Backup & Disaster Recovery
- VoIP/Telephony Solutions
- Website & AI Consulting
2. Information We Collect
We collect information that you voluntarily provide when you:
- Fill out our contact form
- Request support or consultations
- Interact with our website
- Sign up to receive text messages
Collected data may include:
- Full name
- Company name and website
- Email address
- Phone number
- Message content
- Browser and IP address (via cookies)
- Mobile phone number and text messaging consent (if you opt in to texts)
3. How We Use Your Information
We use your data to:
- Respond to your inquiries
- Provide and improve our services
- Send relevant updates and service-related communication
- Promote our own services (never third-party advertising)
We do not sell your personal information. We share it only with service providers who process it on our behalf (such as our email and text messaging platform, hosting, and analytics providers) and as required by law. Mobile phone numbers and SMS consent are never shared with third parties or affiliates for their marketing purposes.
4. Text Messaging (SMS) Privacy
If you opt in to receive text messages from Boom Logic, we collect your mobile phone number, the date, time, and method of your consent, and message delivery and engagement data (such as whether a message was delivered or a link was clicked).
How we collect it
Only when you provide your mobile number and expressly agree to receive texts, for example through a signup form on our website or a client contact-authorization form. Consent to receive texts is not a condition of purchasing any service.
How we use it
We use your mobile number to send service and incident notifications (outage and service disruption alerts, status updates, resolution notices, and incident reports for services we provide to you or your organization) and occasional marketing messages about Boom Logic services, security advisories, and events.
Who handles it
Messages are delivered through our messaging platform provider and mobile carriers, who process your number only to deliver messages on our behalf. We do not sell, rent, or share mobile phone numbers, SMS opt-in data, or consent records with third parties or affiliates for their marketing or promotional purposes.
Frequency and cost
Message frequency varies with service events; marketing messages are occasional. Message and data rates may apply. Carriers are not liable for delayed or undelivered messages.
Opting out and help
Reply STOP to any message to unsubscribe at any time. Reply HELP for help, or contact info@boomlogic.com or 833-266-6338. Opting out of texts does not affect email or phone communications about your services.
Retention
We keep your mobile number and consent records while you remain subscribed, and afterward as needed to honor your opt-out and meet legal requirements.
See also our SMS Terms & Conditions below.
5. Data Security
As an MSP, we take your security seriously:
- Industry-standard encryption and firewalls
- Secure servers and internal access controls
- 24/7/365 SOC monitoring
- Regular vulnerability assessments
6. Your Rights
Under applicable laws (including California’s CCPA), you may:
- Request access or deletion of your data
- Opt out of direct marketing
- Update or correct your personal info
You can make requests by emailing info@boomlogic.com.
7. Cookies & Tracking
Our website may use cookies for:
- Analytics and performance optimization
- Enhancing user experience
You can disable cookies in your browser settings at any time.
8. Acceptable Use
By using our website, you agree to:
- Only use the site for lawful purposes
- Not engage in unauthorized access or attempts to damage our systems
- Refrain from using our content for commercial purposes without permission
9. SMS Terms & Conditions
Program description
Boom Logic sends text messages to clients and contacts who opt in. Messages include service and incident notifications (outage and service disruption alerts, status updates, resolution notices, and incident reports) and occasional marketing messages about Boom Logic services, security advisories, and events.
Consent
By opting in, you agree to receive recurring automated text messages from Boom Logic at the mobile number you provided. Consent is not a condition of purchasing any goods or services.
Message frequency
Message frequency varies.
Cost
Message and data rates may apply, according to your mobile plan.
Opt out
Reply STOP to any message to cancel. You will receive one confirmation message and no further texts unless you opt in again.
Help
Reply HELP to any message, email info@boomlogic.com, or call 833-266-6338.
Carriers
Mobile carriers are not liable for delayed or undelivered messages. Delivery is not guaranteed and may depend on your carrier and device.
Eligibility
You must be 18 or older and the authorized user of the mobile number you enroll. Tell us if your number changes so we can update or remove it.
Privacy
We handle your mobile number as described in our Privacy Policy, Section 4: Text Messaging (SMS) Privacy. Mobile phone numbers and SMS consent are never shared with third parties or affiliates for their marketing purposes.
10. Intellectual Property
All text, logos, designs, and code on this website are the property of Boom Logic. Reproduction or distribution is prohibited unless written permission is granted.
11. Service Availability
While we aim for high availability, website or service interruptions may occur due to maintenance or unforeseen issues. We are not liable for any temporary downtime.
12. Third-Party Links
Our website may link to third-party websites. We are not responsible for their content or privacy practices. You use them at your own risk.
13. Limitation of Liability
To the fullest extent allowed by law, Boom Logic shall not be liable for:
- Indirect or consequential damages
- Business losses from service disruptions
- Issues arising from misuse of services or unauthorized access
14. Governing Law
These terms are governed by the laws of the State of California. Any disputes will be handled in the courts of Los Angeles County.
15. Updates to This Policy
We may update this combined policy to reflect changes in law or our services. Changes will be posted on this page with a new effective date.
16. Contact Us
For privacy concerns, terms questions, or legal requests, please contact:
Questions about this policy?
For privacy concerns, terms questions, or legal requests, reach our team directly.