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Cities, Counties, Special Districts & Public Agencies

Government IT Services and Microsoft 365 GCC BackupManaged Backup, Security, and Co-Managed IT for Public Agencies.

Public records now live in Microsoft 365: mail, SharePoint sites, OneDrive files, and Teams. Microsoft keeps the service running, but recovering what an agency deletes, overwrites, or loses to ransomware is the agency’s job. Boom Logic delivers managed Microsoft 365 backup for government tenants on AvePoint Cloud Backup, a platform with FedRAMP Moderate authorization that supports GCC and GCC High, and backs it with the monitoring, restore handling, and reporting an IT department needs to show its work. Delivered remotely to agencies nationwide.

FedRAMP-Authorized PlatformGCC & GCC High TenantsImmutable, Encrypted BackupsDelivered Nationwide
GCCand GCC High Tenants Supported
ModerateFedRAMP Authorization, AvePoint Platform
24/7/365SOC Monitoring
18+Years in Managed IT
Why Boom Logic for Public Agencies

A Platform Built for Government. A Team That Runs It Every Day.

Many resellers can quote the same license. What an agency needs is someone accountable for the backup after the purchase order: watching jobs, answering restore requests, and proving recoverability on a schedule.

Clear About Who Holds Which Assurance

AvePoint Online Services for US Government runs in Microsoft Azure Government and holds a FedRAMP Moderate authorization. We state plainly which assurances come from the platform and which come from Boom Logic, so your security review gets clean answers.

Regulated Environments Are Our Daily Work

For nearly two decades we have run IT and security for health centers, clinics, law firms, and nonprofits that answer to HIPAA auditors and grant funders. The same discipline applies here: documented controls, least-privilege access, and evidence on request.

Built for Formal Procurement

We respond to solicitations requirement by requirement, with a clear compliance answer for each item, a transparent price schedule, named subprocessors, and a written split of duties between your staff and ours.

Government SaaS Backup

What Solicitations Ask For. What the Service Delivers.

Managed backup for Microsoft 365 government tenants, built on AvePoint Cloud Backup and operated by Boom Logic engineers.

GCC and GCC High Support

Backup for Exchange Online, SharePoint Online, OneDrive, and Microsoft Teams in government tenants, on a platform operated in Azure Government.

Immutable, Isolated Copies

Backup data is held outside your Microsoft 365 tenant with policy-based immutability, so a compromised account or ransomware in production cannot alter the copies.

Vendor-Hosted Storage

Storage is included with the per-user license on platform-hosted Azure storage. There is no hardware for the agency to buy or operate.

Role-Based Access

Separate roles for backup administration, restore, and export. Sign-in runs through Microsoft Entra ID, so your multi-factor and conditional access policies apply.

Encryption in Transit and at Rest

TLS in transit and 256-bit encryption at rest with a unique key per tenant. Bring-your-own-key is available.

Granular and Alternate-Location Restore

Restore a single message, file, list item, or permission set, or a whole mailbox or site, in place or to another user, site, or tenant.

Configurable Retention

Retention is set per workload, from 30 days to 99 years or for the full contract term, to follow your records retention schedule.

Audit Trail and Data Portability

Administrative and restore activity is logged. Data can be exported in standard formats, and exit terms are stated before you sign.

Some features behave differently across Microsoft cloud environments. We confirm each workload against your tenant type in writing before you buy. For commercial tenants and Google Workspace, see managed SaaS backup.

How It Works

Design. Implement. Operate. Prove.

A managed service, not a license drop. Each stage has a deliverable your team can hold us to.

01Design

Tenant and permissions review, backup scope, retention policy, and a responsibility matrix that states which roles your staff keep and which we hold.

02Implement

Tenant connection, pilot group, initial seeding, alerting, and validation that every in-scope mailbox, site, and drive is protected.

03Operate

Daily job monitoring, failure remediation, restore requests, policy changes, and escalation to the platform vendor, handled by our engineers.

04Prove

Monthly reporting and scheduled test restores, plus runbooks and administrator training so your team can recover on its own when it chooses.

Co-Managed by Design

Your IT Department Stays in Charge. We Carry the Daily Load.

Most public agencies have an IT team that knows the environment and not enough hours to watch every backup job. Co-managed delivery keeps policy, approvals, and oversight with your staff while Boom Logic handles monitoring, restores, and reporting. Read how co-managed IT works.

Get a Free Security Assessment →

Beyond Backup

Managed IT and Security for Public Agencies.

The same team can extend your department across security operations, testing, and compliance.

Co-Managed IT

Extra engineering capacity, tooling, and after-hours coverage for an internal IT team, with a written division of responsibilities.

Learn more →

Managed Security Services

Email security, endpoint detection and response, patching, and vulnerability management run as one program.

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SOC as a Service

24/7/365 SOC monitoring with centralized logging, so suspicious activity is investigated at 2 a.m. and not discovered on Monday.

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Penetration Testing

External and internal testing under signed rules of engagement, with findings ranked and retested after remediation.

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Compliance as a Service

Policies, evidence collection, and control tracking mapped to the frameworks your agency reports against.

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Backup & Disaster Recovery

Image-based backup and tested recovery for the servers and workstations that still run on premises.

Learn more →
Built For

Agencies of Every Size That Run on Microsoft 365.

If public records, constituent data, or council business sit in a Microsoft 365 tenant, the recovery plan belongs to you.

Cities & Towns
Counties
Special Districts
Water & Utility Districts
Public Libraries
School Districts & Community Colleges
Housing Authorities
Transit Agencies
Public Health Departments

Defense contractors running GCC High can pair backup with CMMC compliance services. AvePoint, Microsoft, Microsoft 365, and Azure are trademarks of their respective holders and are named to describe the platforms we deliver and support.

Common Questions

Government IT and Backup, Answered.

Does Microsoft back up Microsoft 365 GCC data?
Microsoft operates the service and protects against failures on its side, with limited retention features such as recycle bins and version history. Recovering data that an agency deletes, overwrites, or loses to ransomware or a compromised account is the agency’s responsibility. An independent backup held outside the tenant fills that gap.
Is the backup platform FedRAMP authorized?
Yes. We deliver government backup on AvePoint Cloud Backup for Microsoft 365 in AvePoint Online Services for US Government, which holds a FedRAMP Moderate authorization and runs in Microsoft Azure Government. The authorization belongs to the AvePoint platform. Boom Logic is the managed service provider that implements, monitors, and supports it.
Which Microsoft 365 workloads are covered?
Exchange Online, SharePoint Online, OneDrive for Business, and Microsoft Teams. Some features behave differently in GCC and GCC High than in commercial tenants, so we confirm coverage for each workload against your environment in writing before a contract is signed.
How long is backup data retained?
Retention is configurable per workload, from 30 days up to 99 years or for the length of the contract, so it can follow your records retention schedule. Backup data is tied to the subscription, and export options at the end of a contract are documented in advance.
Who holds administrative access to the backups?
That is decided with you and written into a responsibility matrix. Roles for backup administration, restore, and export are separate, sign-in uses your Microsoft Entra ID policies, and restores or exports can require approval from your staff.
Do you work with agencies outside California?
Yes. Managed SaaS backup is delivered remotely to agencies nationwide. On-site engineering is available in Los Angeles County, California and Clark County, Nevada.
How does an agency buy from Boom Logic?
We respond to requests for proposals, requests for quotes, and informal solicitations. Send the solicitation or describe the need, and we reply within one working day with questions, a compliance response, or a price schedule.
Can Boom Logic support the rest of our IT and security?
Yes. Agencies with an internal IT team use Boom Logic as a co-managed IT partner for security operations, 24/7/365 SOC monitoring, penetration testing, and compliance work, while their staff keep ownership of the environment.
Free Security Assessment

Get Your Free Security Assessment.

Every agency gets a free IT & security assessment. Qualifying organizations—25 or more staff/endpoints—also receive a complimentary external penetration test and phishing simulation, normally a paid engagement.

  • Free for every agency: a Microsoft 365 backup and security posture review with prioritized findings.
  • Bonus for 25+ staff/endpoints: a complimentary external penetration test and phishing simulation under a signed rules-of-engagement agreement—normally a paid engagement.
  • Have a solicitation? Send it. We answer requirement by requirement and reply within one working day.

Confidential. Prefer to talk? Call 833-266-6338

Managed Security Assessment Request

Your information is kept confidential and used only to respond to your request.