Boom Logic

Boom Logic

Boom Logic

Call 833-BOOM-338

Managed Detection and Response / MDR

Managed detection and response. Threats found, contained, and closed by our SOC, not just reported.

Boom Logic’s MDR services detect active threats across endpoints, identities, email, cloud, and network, validate them with a human analyst within 30 minutes, and contain them within 1 hour, 24/7/365, with containment authority written into the agreement so response never waits for a meeting. Operated from Los Angeles, with a presence in One Wilshire and Equinix, for mid-market organizations nationwide.

24/7/365Detection and response
30 minAnalyst validation
1 hrContainment action
24 hrsIncident response included
Detection Coverage

MDR across every layer an attacker actually uses.

Endpoint-only MDR misses the identity and email attacks that start most breaches today. Ours correlates all of it in one platform and puts an analyst on anything that scores.

Endpoint detection and response

Behavioral detection on every workstation and server: credential dumping, living-off-the-land tooling, encryption bursts, persistence, and privilege escalation, with automated isolation ready.

Identity threat detection

Microsoft 365, Entra ID, and Google Workspace: impossible travel, MFA fatigue and token theft, new inbox rules, consent grants to rogue apps, and privilege changes outside change windows.

Email threat detection

Business email compromise, payment-diversion attempts, credential phishing, and malicious attachments, traced from the message to the mailbox to the click.

Network and lateral movement

Firewall, VPN, DNS, and intrusion-detection events read together, so a scan on one subnet or a new outbound connection from a server is caught before it becomes movement.

Cloud workloads and SaaS

Servers and applications in our managed cloud plus SaaS audit logs, so a compromised admin session in a cloud console is treated with the same urgency as a compromised laptop.

Threat hunting

Analysts proactively sweep your environment for indicators of compromise from current campaigns, so a quiet foothold is found before it is used.

MDR is delivered by our SOC as a Service and is one component of Boom Logic’s managed security services. Long-term SIEM log retention is included with MSSP Enterprise.

From Detection to Closed

Every detection runs the same playbook, on a clock.

Under the Boom 365: MSSP Pro and MSSP Enterprise agreements these are written service commitments backed by a service credit, not targets.

01 · DetectReal time

Correlate and score

Telemetry from every source is correlated and scored. Low-severity events on one system are read against everything else before anyone is paged.

02 · Validate30 minutes

Analyst confirms

An analyst acknowledges the incident and confirms it is real. You hear about verified threats, not every alert the tooling produces.

03 · Contain1 hour

Stop the spread

Host isolated, account disabled, sessions revoked, or traffic blocked at the firewall, under authority agreed in advance. We act first and notify you immediately.

04 · CloseFirst 24 hours included

Eradicate, recover, report

Root cause removed, systems restored, and an incident report with timeline, scope, and evidence delivered for leadership, counsel, and your insurer.

Miss the validation or containment commitment and a service credit applies automatically. Response and forensics beyond the first 24 hours are scoped with you before work continues.

Containment Playbooks

What we contain without waiting for a call back.

Containment authority is agreed in writing before go-live. These are the four scenarios where minutes decide the outcome, and what our SOC does in each.

Ransomware

The encrypting host is isolated from the network, the process is killed, affected files are rolled back from endpoint snapshots, and backups are checked for integrity before any restore.

Compromised account

Sign-in blocked, active sessions and tokens revoked, MFA methods reset, malicious inbox rules and app consents removed, and the account’s activity during the window reviewed.

Business email compromise

The message is purged from every mailbox, the sender and lookalike domain are blocked, forwarding rules are removed, and finance is warned before a payment moves.

Lateral movement

The source host is isolated, the credentials in use are disabled, the path is blocked at the firewall or switch, and the destination systems are swept for the same indicators.

MDR, Explained

EDR, MDR, SOC as a Service, MSSP: what each one actually is.

Tool

EDR

Endpoint detection and response is software on the device. It sees and can act, but someone has to watch it, tune it, and decide.

Endpoint plan →

Service

MDR

Managed detection and response is the outcome: threats detected, validated, and contained by a provider, across endpoint, identity, email, cloud, and network. This page.

Operation

SOC as a Service

The staffed Security Operations Center, platform, playbooks, and reporting that deliver MDR. MDR without a SOC behind it is usually a tool with an alerting contract.

SOC as a Service →

Company

MSSP

A managed security service provider runs the whole security program: the SOC, MDR, endpoint and email protection, vulnerability management, and compliance, under one agreement.

Managed security services →

Full comparison, including where a managed service provider (MSP) fits: MSP vs. MSSP vs. MDR. Have an internal IT team? See co-managed IT.

How It Is Delivered

MDR comes standard in both MSSP tiers.

You do not buy MDR as a bolt-on. It is the core of Boom 365: MSSP Pro and MSSP Enterprise, with the commitments above written into both.

Boom 365: MSSP Pro

MDR + managed security + helpdesk · 10+ endpoints

  • 24/7/365 SOC with managed detection and response
  • Endpoint detection and response, patching, ransomware rollback
  • Email security, dark web monitoring, SaaS backup
  • U.S.-based helpdesk, quarterly penetration testing, vulnerability scanning
  • HIPAA-ready controls with a Business Associate Agreement available

See MSSP Pro →

Boom 365: MSSP Enterprise

Full-stack security · regulated and 100+ seat organizations

  • Everything in MSSP Pro
  • Security information and event management (SIEM) with retained logs
  • DNS security and mobile device protection
  • Compliance as a Service with audit-ready evidence
  • Co-managed delivery alongside your internal IT team

See MSSP Enterprise →

Flat monthly rates by endpoint tier are on the pricing page. Not sure which tier fits? Use the Product Finder.

Nonprofits & Community OrganizationsNITEP · Pooled Purchasing

20% off Boom 365: MSSP Pro for qualifying nonprofits.

Donor records and grant funds make nonprofits a target for business email compromise in particular. Through the Nonprofit IT Empowerment Program (NITEP), qualifying 501(c)(3) organizations get the same MDR and 24/7/365 SOC our healthcare and legal clients run, at a pooled rate that improves as the program grows. Joining starts at 20 endpoints.

Los AngelesHeadquartered in Eagle Rock · Serving Nationwide

MDR services in Los Angeles, delivered nationwide.

Our SOC and engineering team are based at 1106 Colorado Blvd in Eagle Rock, with a presence in the world’s top-rated data centers, One Wilshire and Equinix. MDR is delivered remotely to organizations across the United States, with on-site engineering across Los Angeles County and a second market in Las Vegas. See managed IT services in Los Angeles, managed IT for healthcare, and IT managed services for law firms.

Questions

Managed detection and response, answered.

What is managed detection and response (MDR)?
Managed detection and response (MDR) is a service in which a provider’s Security Operations Center monitors your environment around the clock, validates threats with human analysts, and contains them, rather than sending you alerts to act on. Boom Logic’s MDR covers endpoints, identities, email, cloud, and network, with 30-minute analyst validation and 1-hour containment written into the agreement.
What is the difference between MDR and EDR?
Endpoint detection and response (EDR) is software on the device that records behavior and can isolate the host. MDR is the service that watches EDR and every other telemetry source, decides what is real, and takes containment action. EDR without MDR is a very good camera with nobody watching the monitor. EDR is included inside Boom Logic’s MDR service.
What is the difference between MDR and SOC as a Service?
MDR describes the outcome: threats detected and contained. SOC as a Service describes the operation delivering it: the staffed center, the platform, playbooks, reporting, and escalation path. Boom Logic’s MDR is delivered by its SOC as a Service; the two are bought together inside Boom 365: MSSP Pro or MSSP Enterprise. Read the full breakdown: MSP vs. MSSP vs. MDR.
What is the difference between MDR and XDR?
Extended detection and response (XDR) is a product category: a platform that correlates telemetry across endpoint, identity, email, and network. MDR is the managed service that operates such a platform with analysts. Boom Logic’s MDR runs on an XDR-style correlated platform, so you get the cross-layer detection without licensing or staffing the platform yourself.
What is included in your MDR service?
24/7/365 monitoring of endpoints, identities, email, cloud workloads, and network; analyst validation within 30 minutes; containment within 1 hour under pre-agreed authority; threat hunting; the first 24 hours of incident response; and an incident report with timeline, root cause, and evidence. Long-term SIEM log retention is included with MSSP Enterprise.
Do you need our permission before containing a threat?
No, and that is the point. Containment authority is agreed in writing before go-live: which systems our SOC may isolate, which accounts it may disable, and which traffic it may block without waiting for a call back. You are notified immediately, and anything outside the agreed scope is escalated for a decision.
What happens after the first 24 hours of an incident?
Investigation, eradication, and recovery for the first 24 hours are included. If an incident requires extended response or forensic work beyond that, we scope it with you and your counsel or insurer before work continues, so there are no surprise invoices during a bad week.
Do we have to replace our antivirus or existing security tools?
Usually not immediately. Our MDR includes endpoint detection and response, next-generation antivirus, and email security, but tools you already run are reviewed during the free security assessment; many can feed our SOC directly. Where a tool overlaps with something we operate, we agree which one stays and document it.
Do you serve organizations outside Los Angeles?
Yes. MDR is delivered remotely to organizations across the United States, with on-site engineering across Los Angeles County and the surrounding region, plus a second market in Las Vegas.
Free Security Assessment

Get a Free Security Assessment.

A clear view of what would be detected today, what would not, and how long containment would take — no cost, no obligation. Organizations with 25+ staff or endpoints also receive a complimentary external penetration test and phishing simulation.

  • Free IT & security assessment for every organization — detection gaps and prioritized findings.
  • 25+ staff or endpoints: a complimentary external penetration test and phishing simulation, under a signed rules-of-engagement agreement.
  • Containment authority draft — what our SOC may isolate, disable, or block without waiting, and which MSSP tier fits.

Prefer to read first? Start with MSP vs. MSSP vs. MDR.

Questions? Call 833-BOOM-338 (833-266-6338)

Managed Security Assessment Request